Importance of Laundry management Software
The use of laundry management software whether it is for full service or self-service laundry, its main objective is to enable keeping a tab on resources while automating the inventory process and accounting. Listed below are some of the benefits.
- Improve Turnaround Time: A one-stop solution offers automation to the board to manage daily operations – with event based notification and centralised dashboards. Dashboards allow you to present data from across your business in a way that’s easy to digest. With a consolidated view of data and insights, they also play a key role in helping to derive actionable insights. As a result it will drive overall process efficiencies with clear & precise instructions.
- Smart KPI Management: Offers simplification of procedures by bringing in KPIs from different sources with a mapping of current KPIs against production targets to determine how well your business is performing. Information such as sales data by channel will also help in deciding the correct marketing strategy.
- Easy Inventory Management: Automation helps launderers seamlessly manage inventory across various categories, including laundry cleanser, machine registration, maintenance update and many other consumable items. A dedicated system helps cut down on expenses while sending alerts and updates when it’s time to restock.
- Better Customer Experience: Ability to resolve any customers issues immediately will be a great differentiating factor to increase customer retention. With Laundro, operator will be able to respond and take immediate action on the most common complains such as payment issues.
Before deciding on developing the actual solution that makes sense for your business, it’s important to learn how Laundro and other Laundry Management software can help improve service quality which result in scalability and automation for you to become resilient, agile, and insightful.
Laundro (Self-service)
Laundro is an end-to-end laundry facility management which specialise in self-service laundry or laundromat. It comes with its management application which tracks the sales, utilisation, maintenance record and customers’ feedback. Its management application will also operators to increase their operation efficiency and customers service quality.
Besides that, Laundro also provide customers loyalty platform for operators. It offers stamping as the customer retention mechanism.
Bundle laundry (Full Service)
Bundle Laundry is a regional leader in laundry management software for commercial laundries and their customers. Bundle has been providing laundry productivity solutions for nearly 20 years.
Bundle Laundry solutions have been adopted by laundries of all sizes and industries – from private companies to government organisations. A partnership with Bundle goes beyond simply delivering system benefits. They has always been providing their customers with access to best operating practises, cutting-edge technology, and insight into ongoing productivity gains in the industry. Bundle laundry management software include cutting-edge analytics for analysing customer preferences which later can be used to create workflows and washing processes to improve your commercial laundry’s operational efficiency.
Selection Criteria
When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.
A good system should impact every single part of your business. Let’s check what information you’ll need to collect for each of these criteria.
Features
Most tools that cater to a specific industry offer a common set of features. Check if the features you require are offered by the tools you’ve shortlisted. For example sales data visualisation, feedback hub and many more.
Documentation
User training requirements may differ based on the complexity of each application. Check with the vendor about the training support options available—live and recorded online training sessions, self-help resources, in-person training, etc.
Customer support
Customer support options vary depending on the pricing plan users select, but they usually include email, phone (24/7 or 24/5), online ticketing, live chat, and a knowledge base. Ensure that the laundry management software you choose offers ample support resources so that you know who to contact in case you run into technical issues.
Ease of Use
Ensure that the laundry management software you select integrates with your existing systems or at least supports integration with any other tools you have in mind. Since integration will involve sharing of data between applications, check with the vendor if there are any data security risks involved. Also, ensure that the laundry management software complies with all applicable data privacy regulations.
Pricing
Transparency in pricing and charges is importance. You would need to select the correct laundry management software that fit your business needs and future growth.
